Dear customer we hope you will love your MLTV Clothes but if there is any trouble and if you feel unsatisfied for any reason - please contact us and we will solve it!
If you want to return your order:
- Contact us before you send your package! firstname.lastname@example.org
- You pay for the delivery fees and is responsible for the package to be returned. Items lost in transit will not be compensated for.
- The package has to be returned within 14 days after receiving it. Late returns are not accepted.
- The Items must be returned in perfect condition, unused and with all garment tags still attached.
Otherwise your refund will not be accepted.
- No refunds for customized clothes. We will not be able to sell them to another customer.
- Goods on sale will not be refunded.
Faulty items are when: received damaged, manufacturing fault occurs within 6 month of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.
RECEIVING A REFUND.
The refund will exclude shipping costs, with the exception of faulty items.
If you are not satisfied with your goods we will issue a replacement if you contact us within 14 days of receiving your goods. Returned goods must be unworn. You pay for the delivery fees and is responsible for the package to be returned. Items lost in transit will not be compensated for. MLTV Clothing will not charge additional shipping on exchanges.